Frequently Asked Questions

Where do I return my textbooks?
Textbook returns are handled at the customer service desk, located inside the Bookstore entrance. Please see our Return Policy for detailed information.
NOTE: Textbooks are not returnable after the second week of the Fall and Spring semesters, and after the first week of summer and sprint sessions.

How do I find my textbooks?

  • All textbooks are arranged in the store by course number.
  • Bring a copy of your schedule or tuition bill with you to ensure that you get the correct ones for your course and section.
  • Course tags hang from the shelves that indicate: the course number; how many books are required/optional; and their titles. The highlighted number in the upper left hand corner of the tag is your course number. Generally, all sections of a course will use the same books. Exceptions will be indicated.

How can I save time in the Bookstore purchasing textbooks?
Visit the Bookstore as early as possible to purchase your texts. You should purchase your books during the two weeks before the semester starts. Shopping during this time will ensure you a speedy trip to the Bookstore.

Time Saving Tips:

  • Order your books online!
  • Bring extra money so you avoid extra trips.
  • Bring your schedule to ensure that you get the right books the first time.

How can I save money at the Bookstore?
Purchase used texts (they are 25 percent less than new texts). Visiting the Bookstore as early as possible during the two weeks before classes start will give you the best access to used books. Renting your textbook is another way to save money!

What forms of payment does the Bookstore accept?

  • Cash
  • Personal check (with photo I.D.)
  • Financial Aid Bookstore Advance (with photo ID)
  • Third Party Charges (VESID, Dept. Of Labor, Veteran's)
  • Credit Card (with photo ID): Visa, MasterCard, American Express and Discover
  • Gift Card

How are gift cards sold?
We sell gift cards in any amount that you would like. This is an easy and safe way to help someone pay for their textbooks and school supplies. If getting here is a problem, you can call us at (518) 629-7371 and we can arrange to mail it.

Can I use my Financial Aid Bookstore Advance at any time during the semester?
No. There is a particular time frame you can use your Financial Aid Bookstore Advance to make purchases for the Fall and Spring semesters. Dates and more information, including what you can purchase with the waiver, is available on the Financial Aid Bookstore Advance webpage. 

What other services does the Bookstore offer?
Fax:
You may send or receive a fax at the Bookstore for $1 per page.

Gift Cards: Can be purchased in any denomination and work on a declining basis.

Get in Touch

Viking's Cove Bookstore
Siek Campus Center, first floor

Hours: Monday - Friday, 8 a.m. - 4 p.m. (excluding college holidays and vacations)

NOTE: We are open extended hours at the beginning of each semester and closed the last two business days in May for inventory purposes.