Mental Health Emergency Contacts and Resources

Emergency and Crisis Contacts

Students are advised to call 911 for any emergency situation including suicide attempt, alcohol or other drug overdose, or imminent threat of violence. If you call 911 from any campus telephone, your call will automatically be connected simultaneously to the 911 dispatch center and to our campus Public Safety and Health Services departments.

For situations involving a psychological crisis with no imminent threat of danger, contact Counseling Services staff during normal business hours for immediate assistance. A counselor will assess the level of risk for harm, assist the individual in achieving stability, and make appropriate treatment recommendations, as needed.

Is the Student at Risk of Harming Themselves or Others?

Student is in present danger of harm to self or others

Call Public Safety
at (518) 629-7210

(Public Safety will contact the right channels and connect the student to help)

Indicators of distress are observed, but severity is unclear. The interaction left you feeling uneasy.

Call Public Safety
at (518) 629-7210

or consult with Counseling Services
at (518) 629-7320
8 a.m. – 5 p.m.

No observed or reported concern for the student's safety, but they are having academic, personal, financial, legal issues, etc.

Refer the Student to Make an Appointment with Counseling Services

at counseling@hvcc.edu
or (518) 629-7320
and/or other appropriate campus resources.

24-Hour Emergency/Crisis Contacts

In cases of psychological crisis during non-business hours, students are advised to utilize any of the community services noted here OR contact the Counseling Services at (518) 629-7320 to be connected to ProtoCall's HelpNow Crisis Line.

  • 988 Suicide & Crisis Lifeline Text or call 988, 24 hours/day, 7 days/week
  • Samaritan Hospital Crisis/Suicide Prevention Hotline: (518) 274-4345
  • Capital District Psychiatric Center Walk-In Crisis Unit: (518) 447-9650
  • Rensselaer County Sexual Assault Care Center Hotline: (518) 272-3257
  • Unity House Domestic Violence Hotline: (518) 272-2370

Additionally, the following national emergency resources are available:

  • :  Text START to 741-741
  • :  Text STEVE to 741-741
  • :  Call (800) 273-8255, text 988
  • :  Call (866) 488-7386
  • :  Call (877) 565-8860
  • :  Call (844) 289-0879
  • : Call (800) 273-8255, select 1

Other Resources

The following websites can provide more resources related to counseling and mental health:

Get in Touch

Counseling Services

Wellness Center
Siek Campus Center, Suite 270
(518) 629-7320
Office Hours: Monday - Friday, 8 a.m. - 5 p.m.